Citrix Workspace Mac Latest



3 EASY STEPS

Only Citrix Receiver for Windows 4.9 LTSR can be installed in a 7.15 VDAs for H264 encoding. This is because both Receiver/Workspace app and the VDA rely on (and are packed with) the same codec library (CtxVideoCodec.dll), and installing Receiver/Workspace app in the VDA will overwrite the dll of the 7.15 VDA with a newer version. HDX RealTime Media Engine (latest Current Release version) for Microsoft Skype® for Business Release Date: Mar 6, 2020 The HDX RealTime Media Engine is a plug-in to the Citrix Receiver to support clear, crisp high-definition audio-video calls, particularly with Microsoft Skype® for Business.

Citrix Workspace Mac Latest

Supported Windows Operating Systems:

Windows 10 (x86/x64)

Note: S mode is not supported


Supported windows Browsers:

Internet Explorer, Microsoft Edge and Google Chrome.

For a visual guide in setting up MyDesk on Windows follow video below:

Before you install Citrix Workspace App: Please ensure that you have .NET Framework (minimum version 4.6.2) installed and enabled prior to installing Citrix Workspace. After installation open Control Panel, select Programs and under ‘Programs and Features’ click Turn Windows features on or off.

To verify the version of Citrix Workspace App you have installed follow the steps outlined below:

  1. On Windows 10 open windows Settings then navigate to Apps, Apps & Features, scroll down and click on Citrix Workspace App to find the version.

  1. Smartcard reader drivers - there are two types of readers supported by Credit Suisse. For both there is no need to install drivers

    Small foldable USB Smart Card Reader (SCR 3500)

    Desk mounted Omnikey Smart Card Reader (HID Omnikey 3121)


  2. Smartcard middleware - download and install either the 64-bit driver or the 32-bit driver

Skype For Business Optimisation

To improve Skype For Business audio/video performance please review the knowledge base article KB0064087 in the Tech Store which can be accessed through your CS Desktop. If your CS Desktop supports RTOP capabilities you may download the plugin from here and follow the instructions to install it on your home PC / Mac

Zoom Optimisation for CS VDI users

Download Zoom VDI plugin here. Please review the knowledge base article KB0093402 in the Tech Store which can be accessed through your CS Desktop.

Microsoft Teams Optimisation

Support coming soon

Supported Mac Operating Systems:

Big Sur (11.X) and Catalina (10.15).

Physical smart cards are not supported. You must use an RSA token or the RSA mobile app.

Supported Mac Browsers:

Safari, Mozilla Firefox and Google Chrome

For a visual guide in setting up MyDesk on Mac follow video below:

For legacy macOS versions 10.13, 10.14 download Citrix Workspace here

To verify the Citrix client version you have installed, navigate to Finder -> Applications, highlight Citrix Workspace App and select File -> Get Info. Make a note of the version information to compare with the latest version available from the download link.

Please contact End User Support Services for technical issues.

Physical smart cards are not supported on Mac, therefor you must use a physical or mobile RSA SecurID Token.

You will receive a welcome email with setup instructions. Follow the steps outlined below to download and install the app on your Android or iPhone device.

Android

  1. Find and launch Google Play Store on your Android device.
  2. Within the Play Store search field enter ‘RSA SecurID’ and click on the ‘RSA SecurID Software Token’ application from the dropdown to display the info page.
  3. Click on the ‘Install’ option. Once the install completes click ‘Open’ to launch the application.
  4. Check the box to Agree to the license agreement and then follow the steps outlined in the welcome email to register your RSA SecurID token.

iPhone

  1. Find and launch App Store on your iPhone device.
  2. Within the App Store search field enter ‘RSA SecurID’ and click on the ‘RSA SecurID Software Token’ application from the dropdown to display the info page.
  3. Click on the ‘Install’ option. Once the install completes click ‘Open’ to launch the application.
  4. Follow the steps outlined in the welcome email to register your RSA SecurID token.

Skype For Business Optimisation

To improve Skype For Business audio/video performance please review the knowledge base article KB0064087 in the Tech Store which can be accessed through your CS Desktop. If your CS Desktop supports RTOP capabilities you may download the plugin from here and follow the instructions to install it on your home PC / Mac

Zoom Optimisation for CS VDI users

Download Zoom VDI plugin here. Please review the knowledge base article KB0093402 in the Tech Store which can be accessed through your CS Desktop.

Microsoft Teams Optimisation

Support coming soon

Supported iOS Versions:

Supported Browsers:

Safari

Citrix

Note: Physical smart cards are not supported. You must use an RSA token or the RSA mobile app.

Or install Citrix Workspace App with link to the Citrix Workspace App in the Apple app store.

Physical smart cards are not supported on Mac, therefor you must use a physical or mobile RSA SecurID Token.

You will receive a welcome email with setup instructions. Follow the steps outlined below to download and install the app on your Android or iPhone device.

Android

  1. Find and launch Google Play Store on your Android device.
  2. Within the Play Store search field enter ‘RSA SecurID’ and click on the ‘RSA SecurID Software Token’ application from the dropdown to display the info page.
  3. Click on the ‘Install’ option. Once the install completes click ‘Open’ to launch the application.
  4. Check the box to Agree to the license agreement and then follow the steps outlined in the welcome email to register your RSA SecurID token.

iPhone

  1. Find and launch App Store on your iPhone device.
  2. Within the App Store search field enter ‘RSA SecurID’ and click on the ‘RSA SecurID Software Token’ application from the dropdown to display the info page.
  3. Click on the ‘Install’ option. Once the install completes click ‘Open’ to launch the application.
  4. Follow the steps outlined in the welcome email to register your RSA SecurID token.
downloadWhy can't I download this file?
  • If the expected behavior of switching between applications/windows within a Citrix Desktop Session is not occurring, please follow these steps:
    • On the client machine set the following registry key:
    Per-Machine setting:
    Key: HKEY_LOCAL_MACHINESOFTWARECitrixICA ClientEngineLockdown ProfilesAll RegionsLockdownVirtual ChannelsKeyboard
    Type: REG_SZ
    Name: TransparentKeyPassthrough
    Value: Remote
    Key : HKEY_LOCAL_MACHINESOFTWAREWOW6432NodeCitrixICA ClientEngineLockdown ProfilesAll RegionsLockdownVirtual ChannelsKeyboard
    Type: REG_SZ
    Name: TransparentKeyPassthrough
    Value: Remote
    Key: HKEY_CURRENT_USERSOFTWARECitrixICAClientEngineLockdown ProfilesAll RegionsLockdownVirtual ChannelsKeyboard
    Type: REG_SZ
    Name: TransparentKeyPassthrough
    Value: Remote

    Citrix Workspace Mac Latest Ios


    **Note: You have to exit Citrix Workspace App / Citrix Receiver and launch it again for this change to take effect.
    On macOS there are no required settings that need to be changed to allow this behavior. Hit the following keys on a Mac to switch between applications/windows within a Citrix Desktop Session:
    1. Hit the following keys: 'Option+ Tab'.

    Citrix Workspace Mac Latest Version

    Refer Doc : https://docs.citrix.com/en-us/citrix-workspace-app-for-mac/configure.html

    On Linux there are no required settings that need to be changed to allow this behavior.
    If the expected behavior of switching between applications/windows within a Citrix Desktop Session is not occurring, please follow these steps:

    1. Open terminal and navigate to the following location:
      • /etc/icaclient/config/All_Regions.ini
    2. Edit the .ini file with your preferred editor
      • ex. nano All_Regions.ini
    3. Find the following line within the file and update it to 'Remote' after the equal sign:
      • TransparentKeyPassthrough =Remote
    4. Exit Citrix Workspace App or Citrix Receiver and launch it again
    Note : Changes made to the above file will be applied to all the connections. On ChromeOS there are two ways of switching between applications/windows within a Citrix Desktop Session, see below:
    1. Go into full screen mode on your Citrix Desktop Session:
      • Proceed to switch between applications/windows using 'Alt+Tab'
    2. Within a windowed session try the following key combination to:
      • Proceed to switch between applications/windows using 'Alt+PageUp'

    Problem Cause

    Hotkey combination not configured to passthrough from the client workstation to the active Citrix session window.

    Additional Resources

    Citrix Workspace Mac Latest Software

    Understanding Keyboard Input To Virtual Desktops
    By default, when you use a virtual desktop all key presses are directed to it (not the local computer) with the following exceptions:

    Citrix Workspace Mac Latest

    • Windows logo key+L is directed to the local computer.
    • CTRL+ALT+DELETE is directed to the local computer except in some cases if you use the Citrix Desktop Lock.
    • Key presses that activate StickyKeys, FilterKeys, and ToggleKeys (Microsoft accessibility features) are normally directed to the local computer.
    • As an accessibility feature of the Desktop Viewer, pressing CTRL+ALT+BREAK displays the Desktop Viewer toolbar buttons in a pop-up window.
    • Windows key combinations (for example, CTRL+ESC and ALT+TAB) are directed according to the settings that your help desk has selected.

    Latest Citrix Workspace For Mac

    Note: By default, if the Desktop Viewer is maximized, ALT+TAB switches focus between windows inside the session. If the Desktop Viewer is displayed in a window, ALT+TAB switches focus between windows outside the session.
    Hotkey sequences are key combinations designed by Citrix. For example, the CTRL+F1 sequence reproduces CTRL+ALT+DELETE, and SHIFT+F2 switches applications between full-screen and windowed mode. You can use hotkey sequences with virtual desktops in many, but not all, setups. For example, they work with your hosted applications.

    Disclaimer

    Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.




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